For customer service inquiries or concerns,
please call us at 802 460-RIDE (7433).
To provide us with suggestions or feedback about our bus service, please email us at firstname.lastname@example.org.
To schedule a ride, or to get help planning a ride/trip call:
Local area: 802-460-RIDE (7433)
Toll free: 1-888-869-6287
Vermont Relay 711
Monday-Friday 7:45 am – 4:30 pm
Comments, Complaints, Suggestions:
Please call us at 802 460-RIDE (7433), or email us at email@example.com, with comments, complaints, suggestions or feedback about our bus service.
SEVT operates its programs and services without regard to race, color, and national origin as stipulated in Title VI of the Civil Rights Act of 1964. If you feel you have been discriminated against based on your race, color, or national origin, you may file a written complaint with the Chief Executive Officer, Southeast Vermont Transit, 45 Mill Street, Wilmington, VT 05363. A written complaint may also be filed with the Title VI Program Coordinator, FTA Office of Civil Rights, East Building, 5th Floor – TCR, 1200 New Jersey Ave., S.E., Washington, DC 02590, or a complaint may be made to the Vermont Agency of Transportation, Office of Civil Rights by calling 802-828-5858 and stating that you would like to make a Title VI complaint. If you would like more information about your Title VI rights, you may call the Vermont Agency of Transportation, Office of Civil Rights and request it be provided to you, or you may view their website at http://vtrans.vermont.gov/civil-rights/compliance/titlevi. 9 V.S.A. § 4502 (a) Public accommodations states an owner or operator of a place of public accommodation or an agent or employee of such owner or operator shall not, because of the race, creed, color, national origin, marital status, sex, sexual orientation, or gender identity of any person, refuse, withhold from, or deny to that person any of the accommodations, advantages, facilities, and privileges of the place of public accommodation. If you feel you have been discriminated against, you may file a complaint with Vermont Human Rights Commission by calling 1-800-416-2010 or by e-mail at firstname.lastname@example.org. If information is needed in another language, contact 802-464-8487.